Support
Contact us
We’re here to help with bookings, payments, your account or partnering with Clinic Hub.
We answer support requests in Arabic and English, seven days a week.
| Channel | Details |
|---|---|
| support@shifa.health | |
| Phone (KSA) | +966 11 000 0000, 8:00–22:00 |
| +966 50 000 0000 | |
| In-app | Account → Support → New ticket |
Booking issues are handled fastest through a support ticket, because it links directly to your appointment.
Providers who wish to join Clinic Hub can register at /register/doctor or /register/hospital, or write to partners@shifa.health.
Press and partnerships: hello@shifa.health.
Clinic Hub is not an emergency service. If you or someone near you needs urgent medical help, call your local emergency number immediately.